Winterizing Your Home

Due to the arctic front moving across the Continental US and through the State of Texas early next week we encourage all TLS Utility customers to make advance preparations which include the following:

• Wrap exposed piping and hose faucets.
• Cover plants, or bring them inside.
• Take care of your pets.
• If you have a sprinkler system, drain your Back-flow preventer.

We also encourage to conservatively, due to water supply, drip a faucet during freezing temperatures, to prevent leaks. The dripping of faucets will minimally affect your water bill and be a lot less than making repairs. We are expecting cold temperatures for a few days and our Texas winters are technically December, January, and February. At this time, we are not expecting sleet, snow, or high winds; should those factors arise our call center will remain closed, but our on-call personnel will be on standby. If roads are impassable, we will reconvene when it is safe for travel. As always, when we receive service requests, we will be in-route to restore utility services as soon as possible, and when it is safe for crews.